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Refund & Cancellation

1. No Refund Policy

STRICTLY NO REFUNDS

Due to the nature of our digital personalized products, we cannot offer refunds once an order has been placed and the digital asset has been generated.

All sales are final. Since "To You" provides instant digital customization services, the service is considered consumed immediately upon purchase and generation of your unique link.

2. Cancellations

As orders are processed instantly, cancellations are not possible once payment is completed. Please verify all details (spelling, images, music selection) in the preview mode before making a payment.

3. Technical Issues

If you face any technical error where the link is not generated after payment, please contact our support team immediately. We will verify the transaction and manually generate/fix the link for you.

4. Contact Us

If you have specific questions about this policy, please contact us at: support@to-you.today

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